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online1 Troubleshooting

You can follow our Troubleshooting Wizard


Take a look at the table below

Green LED is not on by itself and does not get thereTake a look at our Magcell LED guide
Tells me my password is incorrect, when it is.Check CAPS lock or use the forgot password link on the login page
Not getting emailsCheck your email settings in the sites tab
No clockings in reports Take a look at our No Clockings guide
Overview report does not make senseRead the Overview Reports How to
Can't download the batonRead the Magcell downloading guide
online1.txt · Last modified: 2023/10/02 15:40 by

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