http://www.mag-touch.com/support-wiki/ 2026-04-15T23:36:24+00:00 http://www.mag-touch.com/support-wiki/ http://www.mag-touch.com/support-wiki/lib/tpl/dokuwiki/images/favicon.ico text/html 2023-10-02T15:42:34+00:00 Anonymous (anonymous@undisclosed.example.com) http://www.mag-touch.com/support-wiki/doku.php?id=tech:baton&rev=1696254154&do=diff The Mag-touch Baton * Troubleshooting steps * Repair wizard * Software * Firmware * Hardware * Date and time issues text/html 2023-10-02T15:42:34+00:00 Anonymous (anonymous@undisclosed.example.com) http://www.mag-touch.com/support-wiki/doku.php?id=tech:datetime&rev=1696254154&do=diff Mag-touch Baton date and time text/html 2023-10-02T15:42:34+00:00 Anonymous (anonymous@undisclosed.example.com) http://www.mag-touch.com/support-wiki/doku.php?id=tech:failedpatrol&rev=1696254154&do=diff The Transporter * Troubleshooting steps * Repair wizard * Software * Firmware * Hardware text/html 2023-10-02T15:42:34+00:00 Anonymous (anonymous@undisclosed.example.com) http://www.mag-touch.com/support-wiki/doku.php?id=tech:idpoints&rev=1696254154&do=diff ID points The most common fault with an ID point requires just a quick clean with a damp cloth to have the point working again. Points do not work under water but can work when damp as long as they are not dirty. If you have a very dirty/dusty site the points can become dirty and when it rains they will stop working. text/html 2024-08-19T16:38:46+00:00 Anonymous (anonymous@undisclosed.example.com) http://www.mag-touch.com/support-wiki/doku.php?id=tech:intro&rev=1724078326&do=diff Welcome to the Technical Section of the Mag-touch site. * A note on the Warranty * Tools needed for repair * Parts available from magtouch * The Magtouch Baton * ID Touch points * The Magcell Unit * The Failed Patrol Unit * The Data Transporter * Upload Station * Suga Blu V1 This is a work in progress, please check back if you find something new when repairing. text/html 2024-08-19T16:57:05+00:00 Anonymous (anonymous@undisclosed.example.com) http://www.mag-touch.com/support-wiki/doku.php?id=tech:magcell&rev=1724079425&do=diff The Magcell Unit * Troubleshooting steps * Repair wizard * Firmware * Hardware * New server conversion cable method * New server conversion detailed sms method text/html 2023-10-02T15:42:34+00:00 Anonymous (anonymous@undisclosed.example.com) http://www.mag-touch.com/support-wiki/doku.php?id=tech:parts&rev=1696254154&do=diff Spares pricing for guidance only, please request a quotation before ordering TOOLS 10 spanner (baton opening) R 54.00 screwdriver set (2 flat & 2 star) R 128.00 solder station R 1,680.00 extra solder tips text/html 2024-08-20T07:26:51+00:00 Anonymous (anonymous@undisclosed.example.com) http://www.mag-touch.com/support-wiki/doku.php?id=tech:sugablureplacesim&rev=1724131611&do=diff Replacing a SIM card in a suga blu unit If the Baton does not communicate the most common cause is that the SIM card is not working anymore. What do the lights mean at the back. After clocking a point * Green flashing, point clocked correctly text/html 2023-10-02T15:42:34+00:00 Anonymous (anonymous@undisclosed.example.com) http://www.mag-touch.com/support-wiki/doku.php?id=tech:tools&rev=1696254154&do=diff Tools needed There are several tools needed for repairs. Some repairs require no tools and some require all the tools. The more of these tools you have the more repairs you will be able to do. Some of these tools are available from Magtouch see Parts list Test instrument text/html 2023-10-02T15:42:34+00:00 Anonymous (anonymous@undisclosed.example.com) http://www.mag-touch.com/support-wiki/doku.php?id=tech:transporter&rev=1696254154&do=diff The Transporter * Troubleshooting steps * Repair wizard * Software * Firmware * Hardware text/html 2023-10-02T15:42:34+00:00 Anonymous (anonymous@undisclosed.example.com) http://www.mag-touch.com/support-wiki/doku.php?id=tech:warrenty&rev=1696254154&do=diff Notes on the warranty All Magtouch products come with a 1 year warranty from date of purchase and 3 months warranty after a repair. This warranty will be void if the unit is opened or sabotaged in any way. This means if you try an repair a warranty baton the warranty is void.